Refund Policy

Return and Refund Policy

We accept returns or exchanges within 30 days of delivery ONLY if:

• The item is in original condition
• The lace has NOT been cut
• The wig has NOT been worn, installed, washed, or altered in any way
• The item is returned in original packaging

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 Store Error / Mistake

If we made an error (wrong item, wrong texture, wrong length, or defect), we will:

• Offer a free exchange or correction
• Cover resolution of the issue at no cost to you

Return Process

1. Contact us at info@hairdstn.com with your order number and issue.

2. Once approved, return instructions will be provided.

3. The wig must be sent back within 7 days of approval.

Transit Delays: In rare instances, transit delays may occur. The Hair Destination is not liable for delays caused by the carrier or acts of nature. Refunds or chargebacks will not be honored for transit delays due to these factors.

Chargebacks: The Hair Destination does not take responsibility for chargebacks related to shipping delays, lost, or incorrectly delivered packages caused by carrier. By placing an order on our website, you agree to these terms.